Mastering Client Engagement: Key Fintech Strategies for Success

In the fast-paced and constantly evolving fintech landscape, the role of an Engagement Lead is crucial, transcending traditional project management to embrace innovation, user experience, and strategic leadership. At Vikar, we approach this position with a unique blend of technological insight, customer-centric focus, and adaptability to rapid market changes. As a backbone in fintech companies, our Engagement Leads play a critical role in shaping user journeys and driving the delivery of Vikar’s innovative financial solutions. Their ability to navigate through competitive environments, while managing, inspiring, and innovating, is key to their success. 

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Are You Meeting Your Customers' Preferred Banking Channels?

A Story About My Visit to Panera Bread

As I settled into a meeting at the local Panera Bread, the vibrant hub of my town, the rhythm of modern customer interactions played out around me. Opting for efficiency, I sidestepped the bustling lines by placing my order through the digital kiosk, while my perpetually tardy colleague seamlessly navigated the Panera mobile app on his phone.

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Automated Spreading in Banking: A Transformative Solution

The banking industry is rapidly evolving, and with it comes the need for new and innovative solutions to improve efficiency, accuracy, and productivity. One such solution is automated spreading, which uses optical character recognition (OCR), machine learning (ML), and Artificial Intelligence (AI) to automate the process of extracting data from financial documents and integrating it into financial analysis tools.

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Leveraging AI for Enhanced Compliance in Banking: A Technological Evolution

I. The Growing Importance of Compliance in Banking:

In today's banking sector, the concept of compliance has transcended its traditional role as a regulatory checkbox. Instead, it has evolved into a fundamental component that underpins the stability of the financial system. The events of the 2008 financial crisis served as a stark reminder of the consequences of inadequate compliance. Regulatory bodies worldwide responded by fortifying their frameworks, ushering in an era of heightened scrutiny for banks. These regulations touch nearly every facet of banking, from capital adequacy and liquidity requirements to risk management and reporting standards.

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The Business of Automation: Why Bank-Fintech Partnerships Make Good Business Sense

This is the third part of a 4-part series on the Journey of Automation, exploring emerging automation tools, technology, strategies, and innovation. Previous posts have covered the evolution of automation technologyandthe importance of having a digital transformation strategy. This post will elaborate on the two concepts, outlining why partnerships with Fintechs now just makes good business sense.

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