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The Business of Automation: Why Bank-Fintech Partnerships Make Good Business Sense

This is the third part of a 4-part series on the Journey of Automation, exploring emerging automation tools, technology, strategies, and innovation. Previous posts have covered the evolution of automation technologyandthe importance of having a digital transformation strategy. This post will elaborate on the two concepts, outlining why partnerships with Fintechs now just makes good business sense.

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Concierge Banking Services  - Vikar Technologies

Banking as a Hospitality Industry: Why Client Experience Matters

Community banks understand the complex realities faced by their clients. They are ingrained in their respective regional communities; attuned to local economic and demographic factors. The more successful community banks are able to hone that expertise and, with it, forge strong, personal relationships with their clients. This insight is a major asset and a big reason why businesses that were initially denied loans during the pandemic’s early phase turned to their local community banks for support.

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